Twigby Review: 6 Things to Know Before You Sign Up

When it comes to cutting down your cell phone bill to $25 or less for a month, your options are possibly going to be limited considering the major wireless providers in the market such as Verizon, AT&T, T-Mobile, or Sprint.

But have you heard about Twigby?

There are sure many Twigby reviews flying around.

To give you an idea of what all those Twigby reviews have to say, Twigby happens to be a mobile virtual network operator, otherwise known as (MVNO).

Twigby majorly relies on Sprint’s towers in order to offer cheaper cell phone rates to the users.


What to Look for in a Cell Phone Plan:

Cell Phone Plan

Before we get started with the whole deal of Twigby, we think it’s wise to discover some basics before.

To ensure that you choose the best Cell phone service for you, there are some factors that you must know about.

Knowing about these factors will allow you to choose the correct phone plan for you. To help you choose the best phone plan, we have listed all the factors below:

Mobile Data:

Mobile data has become a requirement these days when it comes to smartphones.

It is likely that most of the apps are going to be needing Mobile data to operate.

Now that we have established that many apps use mobile data to operate, it means that depending on your usage of apps, the mobile data limit is likely to get used up fast.

Considering that, you will have to ensure that you choose enough data for your plan.

Make sure you don’t choose in excess either because it will go to waste. However, if you don’t choose enough mobile data, you will run out of it.

When you run out of data, you will need to purchase more, hence increasing the discomfort and costs of the plan. 


This is exactly what we are doing here! When you study the history of Cell phone plans, you will find out that they have gotten cheaper in the past few years.

While there are many options out there, the big names usually are likely to overcharge you for your cell phone plan.

Make sure that you discover your options. Doing this is very necessary. Discovering the options is important to make sure that you have chosen the best plan available.

If you rush when buying a cell phone plan, it is likely that you will end up overpaying and choose an expensive plan. Don’t let this be the case.

However, going cheap also does not mean compromising. Make sure that you add full research into your decision so you don’t make a bad decision compromising on the money. 


Coverage happens to be one of the most important aspects when it comes to choosing a mobile data plan.

When it comes to mobile phone networks, there are three of them. We suggest that you choose one of those major networks.

We are urging you to choose either of these three networks for only one reason.

That reason means improvised coverage. If you have improved coverage, it means better performance of calls and texts and better performance of the internet too.

Just imagine having to drive to a specific area to make a call. Surely, you wouldn’t want that, right?

Having said that, make sure that the network of choice offers excellent coverage in your area.

Ensuring that network offers the best coverage will allow you to steer clear of any inconvenience. 


When it comes to looking for Mobile data companies, you will find that some of them will have an edge over the competition in some capacity.

Some are going to offer faster data speeds, while some will offer hotspot data. Moreover, there will be some websites that will offer other perks.

But, you have to make sure that you don’t settle on performance. Having said that, you have to make sure you get the performance that suits your lifestyle.

Making sure that you get optimal performance so you don’t have to compromise on your lifestyle.

Access to 2 Cellular Networks for a Low Monthly Price:

2 Cellular Networks for a Low Monthly Price

To ensure that we bring nothing but the trusted facts for you, we decided to try out Twigby.

We have written this twiggy review on the basis of the 30-day trial basis use we did of the Twigby services.

Throughout this read, you will be reading about the summary of the pricing of Twigby.

You will also discover network coverage, its performance when it comes to calling and texting, customer service, and other important features.

Related Post: 21 Money-Saving Challenges to Try in 2021

Twigby Reviews: Plans and Pricing:

When you usually visit the plans and pricing page on Twigby’s website, it is likely that you will feel overwhelmed considering that many options are provided.

Twigby allows its users to customize their plan by choosing the required minutes and the amount of data.

Plans and Pricing

While the math is fairly simple, you will be paying more considering how much you decide to use. In our trial, we decided to go with a prepaid plan.

This Prepaid plan put the first payment somewhere around 20 Dollars.

Here is a list of everything that we opted for in this prepaid plan:

  • SIM Card: Costs 2.99 Dollars. 
  • Unlimited Number of texts and 300 Call Minutes: 6.75 Dollars.
  • 2 GB of HIgh-Speed Internet Data: Costs $7.50 Dollars.
  • Shipping: Costs 1.95 Dollars
  • Taxes: Costs 1.84 Dollars. 
  • Total Amount: 21.03 Dollars. 

As you may have noted from the price breakdown we mentioned above, Twigby charges its users for the SIM Card and Shipping. Moreover, the users will also have to pay additional money in taxes.

The total amount is also going to be reflecting an introductory discount of 25%. This 25% discount can be obtained for the first six months of service. 

However, if you end up running out of available Call minutes or Mobile data, you can pay to gain the choice to move up to the next plan or choose not to with the “Overage Protection” feature.

Adding more to the Create your own plan, Twigby has also launched Smartphone Value Plans from March 2020.

These simplified plans are going to be including unlimited talk time, text messages, and internet volume of your choice.

You have the option to choose from either 3GB, 5GB, or 10 GB of mobile data. 

Twigby Reviews: Activation Process:

Activation Process

Alongside a SIM Card, Twigby is also going to be mailing you step-by-step instruction which will take you through activating your service. 

Now, we know that this may sound very simple. Moreover, it is also something that every company should do.

However, in the process, we discovered that setting up the phone with a discount wireless provider can really be a serious issue sometimes.

However, the instructions sent by twigby are usually very clear and are likely to get you up and running quickly.

Once you follow all of these instructions, you will be able to make calls, send texts, and use mobile data. This whole process must not take more than 10 minutes to Completion.

Twigby Reviews: Phone Selection:

In this 30-day test, We used an unlocked Moto G6 Smartphone to set up Twigby’s service. It is very essential that you find out whether your phone is compatible or not.

Phone Selection

If you find out that your phone is not compatible with Twigby or you have been wanting to get a new phone anyway, Twigby gives you an option to purchase mobile phones from them.

Although Twigby issued a statement which said that the selection process might vary, 21 phones were available following the last check we made, ie. April 2020.

At that period, there was a phone sale going on.

This may sound unbelievable but the cheapest phone that was available on sale cost only $32.

However, as for the biggest number, the most expensive phone on sale cost $655.

Although Twigby offers a considerable range of smartphones to choose from, it is better to buy a career unlocked phone. Purchase a Career unlocked phone which you can later bring to Twigby to get their plans.

Twigby Reviews: Call and Text Performance:

Call and Text Performance

As mentioned once above already, Twigby majorly runs on Sprint’s network. However, customers have the option to use Verizon’s network for talking and texting if they are present in a place where Sprint does not offer cell phone coverage.

In our test, there were about more than 200 minutes of talk time in the whole month.

We think it’s safe to say that the sound quality was solid. The people on the other end of the phone agreed as well. 

Other than the US, Twigby also offers the ability to call people overseas. Users can call Canada, China, and Mexico without any additional charges.

However, we didn’t test this feature so that is a bit of untested territory.

Twigby Reviews: Data Speed

When you use Twigby, you will only be getting Sprint’s network for 4G LTE data when you connect to mobile data through your phone.

If you find yourself living in an area where Sprint’s network is rather reliable, Twigby is going to bode well with you.

However, if you live somewhere where sprint’s network is not so good, then it is likely that you will find Twigby bad. The slow network speed is going to annoy the life out of you.

In our test, From South Florida, the Mobile Data speeds of Twigby were rather inconsistent.

Moreover, there were some places that only had 3G data available. Nevertheless, when we tested the speed in Atlanta, the story was totally different.

We used Ookla for Speedtest. Speedtest by Ookla Confirmed that the average download speed offered by Twigby was around 25 Mbps.

Considering these readings, It’s safe to say that the experience of surfing the web and streaming video is going to be seamless.

Twigby Reviews: Customer Services:

Since Twigby is an online-only company, there are no physical stores that you can visit for customer support. This also takes away the option to receive customer support through the phone number.

The process of Setup, Billing and general account issues are dealt with by their customer services through the Customer support feature.

In our test, we found the customer service of Twigby to be rather prompt. A Customer Service representative got back to us almost immediately and throughout the conversation, we found him to be very polite and helpful.

However, when we decided to shut down our trial by ending the service after 30 days, that too, happened over the chat.

To cancel the Twigby service for the phone, a customer representative asked us for a 4-digit Security PIN. After we provided the Security PIN, the Cancellation process got processed in only a matter of minutes.

Twigby Reviews: Closing Thoughts!

Twigby offers competitive and amazing phone plans. These plans happen to be priced competitively with some of the other discounted cell phone network providers.

Having said that, we would only urge you to consider Twigby if you can come to terms with everything mentioned in the points mentioned below:

  • The Network Connection of Sprint is very strong in your area.
  • If the network of Sprint is weak, it is likely that your Mobile Data connection is going to be slow and choppy. 
  • If you don’t find yourself to be using a lot of mobile data or call minutes every month, then Sprint is a great choice for you. 
  • Your Mobile phone device is compatible with Twigby’s network. If this is not the case, then Twigby is not going to work for you unless you buy a compatible phone. 
  • Bring into consideration that Twigby is totally online.
  • Only go with Twigby if you are going to have no issues with Chat-only customer support.

However, if you are not sure about choosing Twigby as your network provider, then hey, no worries!

As they say, there is plenty of other fish in the sea. There are many similar cheap cell phone plans and deals that start around as low as $10 for each month.

To give you a whole overview of Twigby, If you choose Twigby, you will get very cheap and customizable plans for your cell phones.

However, you will also do things that include data, speed, additional features, and phone selection.

If you are a casual user, then we can’t help but imagine that Twigby will be the perfect choice for you.

Having said that, Twigby is not going to sit well with everyone. Read through the article to establish if it works for you or not.